Risk Warning Statement

General Risk Warning

  1. How to interpret this Risk Warning Statement

    All terms used in this notice, which are defined in the TNQ Terms of Use (the “Terms of Use”), have the same meaning and construction as in the Terms of Use.

  2. TNQ Services

    This notice provides you with information about the risks associated with TNQ Services. Each TNQ Service has its own distinct risks. This notice provides a general description of the risks when you use TNQ Services.

    This notice does not explain all of the risks or how such risks relate to your personal circumstances. It is important that you fully understand the risks involved before making a decision to use TNQ Services.

  3. No Personal Advice

    We do not provide personal advice in relation to our products or services. We sometimes provide factual information, information about transaction procedures and information about the potential risks. However, any decision to use our products or services is made by you. No communication or information provided to you by TNQ is intended as, or shall be considered or construed as, investment advice, financial advice, trading advice, or any other sort of advice. You are solely responsible for determining whether any investment, investment strategy or related transaction is appropriate for you according to your personal investment objectives, financial circumstances and risk tolerance.

  4. No Monitoring

    TNQ is not your broker, intermediary, agent, or advisor and has no fiduciary relationship or obligation to you in connection with any trades or other decisions or activities undertaken by you using TNQ Services. We do not monitor whether your use of TNQ Services is consistent with your financial goals and objectives. It is up to you to assess whether your financial resources are adequate for your financial activity with us, and to your risk appetite in the products and services you use.

  5. No Tax, Regulatory or Legal Advice

    The taxation of Digital Assets is uncertain, and you are responsible for determining what taxes you might be liable to, and how they apply, when transacting through the TNQ Services. It is your responsibility to report and pay any taxes that may arise from transacting on the TNQ Services, and you acknowledge that TNQ does not provide legal or tax advice relative to these transactions. If you have any doubts about your tax status or obligations when using TNQ Services, or with respect to the Digital Assets held to the credit of your TNQ account, you may wish to seek independent advice.

    You acknowledge that, when, where and as required by applicable legislation, TNQ shall report information regarding your transactions, transfers, distributions or payments to tax or other public authorities. Similarly, when, where and as required by applicable law, TNQ shall withhold taxes related to your transactions, transfers, distributions or payments. Applicable legislation could also prompt TNQ to request you for additional tax information, status, certificates or documentation. You acknowledge that failure to answer these requests within the timeframe defined may result in withholding taxes by TNQ, to be remitted to tax authorities as defined by relevant law. You are encouraged to seek professional and personal tax advice regarding the above and before making any digital asset transaction.

  6. Market Risks

    Investment in Digital Asset is subject to high market risk. Changes in value may be significant and may occur rapidly and without warning. Past performance is not a reliable indicator of future performance. The value of an investment and any returns can go down as well as up, and you may not get back the amount you had invested.

  7. Liquidity risk

    Digital Assets may have limited liquidity which may make it difficult or impossible for you to sell or exit a position when you wish to do so. This may occur at any time, including at times of rapid price movements.

  8. Fees & Charge

    TNQ will not charge you any fees for using TNQ Services.

  9. Availability Risk

    We do not guarantee that TNQ Services will be available at any particular time or that TNQ Services will not be subject to unplanned service outages or network congestion. It may not be possible for you to buy, sell, store, transfer, send or receive Digital Assets when you wish to do so.

    There are legal requirements in various countries which may restrict the products and services that TNQ can lawfully provide. Accordingly, some products and services and/or certain functionalities within the Platform may not be available or may be restricted in certain jurisdictions or regions or to certain Users and any TNQ campaigns, user competitions or other promotions will not be open to (and are not targeted at or intended for) Users to whom restrictions apply. Users are responsible for informing themselves about and observing any restrictions and/or requirements imposed with respect to the access to and use of the Platform and the TNQ Services in each jurisdiction from which the Platform and the TNQ Services are accessed by or on behalf of the User. TNQ reserves the right to change, modify or impose additional restrictions with respect to the access to and use of the Platform and/or the TNQ Services from time to time in its sole discretion without notification.

  10. Third Party Risk

    Third parties, such as payment providers, custodians, and banking partners may be involved in the provision of TNQ Services. You may be subject to the terms and conditions of these third parties, and TNQ may not be responsible for any loss that these third parties may cause to you.

  11. Security Risk

    It is not possible for TNQ to eliminate all security risks. You are responsible for keeping your TNQ Account password safe, and you may be responsible for all the transactions under your TNQ Account, whether you authorised them or not. Transactions in Digital Assets may be irreversible, and losses due to fraudulent or unauthorised transactions may not be recoverable.

  12. Risks related to Digital Assets

    Given the nature of Digital Assets and their underlying technologies, there are a number of intrinsic risks, including but not limited to:

    • faults, defects, hacks, exploits, errors, protocol failures or unforeseen circumstances occurring in respect of a Digital Asset or the technologies or economic systems on which the Digital Asset rely;
    • transactions in Digital Assets being irreversible. Consequently, losses due to fraudulent or accidental transactions may not be recoverable;
    • technological development leading to the obsolescence of a Digital Asset;
    • delays causing transactions not to be settled on the scheduled delivery date; and
    • attacks on the protocol or technologies on which a Digital Asset depends, including, but not limited to: i. distributed denial of service; ii. sybil attacks; iii. phishing; iv. social engineering; v. hacking; vi. smurfing; vii. malware; viii. double spending; ix. majority-mining, consensus-based or other mining attacks; x. misinformation campaigns; xi. forks; and xii. spoofing.
  13. Monitoring Risk

    Digital Asset markets are open 24 hours a day, 7 days a week. Rapid price changes may occur at any time, including outside of normal business hours.

  14. Communication Risk

    When you communicate with us via electronic communication, you should be aware that electronic communications can fail, can be delayed, may not be secure and/or may not reach the intended destination.

  15. Currency Risk

    Currency exchange fluctuations will impact your gains and losses.

  16. Legal Risk

    Changes in laws and regulations may materially affect the value of Digital Assets. This risk is unpredictable and may vary from market to market.

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